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7 days/week 8am-9pm EST


1-888-900-2299 TOLL FREE
7 days/week 8am-9pm EST

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Terms & Conditions

Altramed Health Products provides services to you on,, applications subject to the terms set forth herein. When you use any of our services (web, social networking, mobile ect) you are subject to the policies, terms, and conditions applicable to that service. We reserve the right to change any of the information on,, and these terms and conditions at any time. By accessing or using,, or the,, mobile application you are indicating that you agree to the Terms and Conditions contained herein. Please read carefully.,,

By using,, and the,, mobile application you are indicating you are over 18 years of age or are visiting our website with the permission and supervision of a parent or guardian. Subject to these Terms and Conditions, Altramed Health Products hereby grants you a limited and revocable license to access and use the,, website on your computer or mobile device. You may not reproduce, modify, display or otherwise make commercial use of any content from the Altramed Health Products website unless permitted by Altramed Health Products. Altramed Health Products reserves the right to refuse service to any person at its sole discretion and without limitation or prior knowledge if it believes that a user’s conduct violates applicable laws or is harmful to,,

User Reviews, Photos & Comments
Anything posted or submitted to Altramed Health Products whether on the website, through a mobile application, blog or any form of social will be treated as public and nonproprietary. By submitting photographs, comments or other materials to Altramed Health Products, you grant Altramed Health Products a royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, publish and modify such submissions. All such submissions shall automatically become Altramed Health Products sole, exclusive property. Please note: that when you post photo’s, reviews or comments to,, or on any of Altramed Health Products social media networks, you also grant us the right to use the name that you submit, in connection with that submission/post. You further represent, warrant and agree that you own or otherwise control all rights to any content submitted to Altramed Health Products.

Intellectual Property Rights / Trademarks
All graphics, images and content on the,, website, blog, mobile application and social media platform belong exclusively to Altramed Health Products, or its affiliates. The use of any Altramed Health Products trademarks or service marks without Altramed Health Products written consent is strictly prohibited. You may not use Altramed Health Products trademarks or service marks in connection with any product or service in any way. In addition, you may not use any of Altramed Health Products trademarks or service marks in meta tags without Altramed Health Product’s explicit prior consent. Finally you may not use any of Altramed Health Products trademarks or service marks in any way that could likely cause confusion or discredit Altramed Health Products.

Privacy Policy
Please review our privacy policy.

International Access
Customers who access and use the,, website from outside of Canada or the United States are responsible for complying with their local laws and regulations. Please note, all international packages may be subjected to customs duties and taxes, which are the responsibility of the client. Altramed Health Products has no way of knowing how much they will be as local customs authorities regulate them. Please contact your local customs agency for more information.

Representations and Warranties; Limitation of Liability
The laws of quebec do not allow the exclusion or limitation of warranties, limitations of liability or certain damages. If these laws apply to you, some or all of the below exclusions or limitations may not apply to you and you may have additional rights.

The site is presented “as is.” We make no representations, warranties or conditions of any kind whatsoever, express, implied or collateral, in connection with these terms and conditions or the site, including but not limited to warranties and conditions of merchantability, non-infringement or fitness for a particular or general purpose, except to the extent such representations, warranties and conditions are not legally excludable. You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the site; (e) computer viruses, system failures or malfunctions which may occur in connection with your use or misuse of the site, including during hyperlink to or from third party websites; (f) any inaccuracies or omissions in content; or (g) events beyond our reasonable control.
Further, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, consequential damages of any kind, damages for lost profits, revenue or opportunity or for business interruption related to the site or your use thereof (or inability to use the site) regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed one hundred canadian dollars (cad $100.00) or its equivalent in usd. You agree that no claims or action arising out of, or related to, the use of the site or these terms and conditions may be brought by you more than one year after the cause of action relating to such claim or action arose unless otherwise permitted under applicable statute of limitations.

Indemnification & Disputes
You agree to defend, indemnify and hold us, our affiliates, officers, employees, agents and licensors harmless for any loss, damages, claims, fines, penalties or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your (or anyone acting under your username and password) use of the Site, any User Content made available on the Site or breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

Except in Quebec, with respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of the Province of Ontario, and the federal laws of Canada applicable therein, as if the Terms and Conditions were a contract wholly entered into and wholly performed within the Province of Ontario. Except in Quebec, to the fullest extent permitted by applicable law, any dispute relating in any way to your visit to the Site shall be submitted to confidential arbitration in the Province of Ontario and you submit to the jurisdiction and proceedings thereof, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors or otherwise have a cause of action in equity, we may seek injunctive or other appropriate relief in any court of competent jurisdiction and you consent to jurisdiction and venue in any such court for such purposes. Arbitration under this agreement shall be conducted in accordance with the Arbitration Act, 1991 (Ontario). The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to this Terms and Conditions, whether through class arbitration proceedings or otherwise.

Consent to Receive Notices Electronically by Posting on the Site and Via Email
Notices to you may be made via e-mail or regular mail, or in cases of changes to these Terms and Conditions or to the services offered by the Site, by posting notices or links to such notices on the Site itself. If you have any questions or comments regarding these Terms and Conditions please contact us at

Please note that this consent to receive Notices is entirely separate from any election you may make with respect to receipt of marketing communications. Your options with respect to receipt of marketing communications are set forth in our Privacy Policy.

You acknowledge and agree that these Terms and Conditions and any and all other legal notices or statements posted on the Site constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change or modify all or part of these Terms and Conditions at any time by posting the changes on the Site and providing notice of such change. Except as may be prohibited by Quebec law, any changes are effective immediately upon posting to the Site and release of notice of such change. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. We also reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice. Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. If you have any questions regarding these Terms and Conditions, please email us at

Accidents Happen
In the unlikely event that a product is listed incorrectly (e.g. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. If your credit card has already been charged for such an erroneous purchase, we shall issue a credit to your card for the full amount of the charge.

Outside Links
This site may contain links to other sites that are owned and / or operated Altramed Health Products are owned & operated by third parties You acknowledge that we are not responsible for the operation of or content located on or through any such sites.

Copyright / Infringement Complains
Altramed Health Products respects the intellectual property of others. Please contact if you believe that any content on,, constitutes an infringement of your copyrights.

If any the provisions in these Terms of Use are deemed invalid or otherwise unenforceable, that condition shall be deemed several and shall not affect the enforceability of the remaining provisions.

Shipping & Returns
Please be sure to visit our shipping & returns policy on our website prior to placing an order.